Do you and your family have " Multiple PCU UserID's
"? For example: You have an account, your spouse has an
account, and you have an account for your children as well. You
can now 'ACCESS' all of your PCU accounts via ONE UserID and
Password. Here's how it works!
1st: Each account must have its own UserID and Password.
2nd: If you want to be able to transfer funds between these accounts, you need to contact the credit union @ 580-718-4000 so that we can set this up for you.
3rd:
You must login to each of
the accounts separately and un-check the "Exclude my account from
this service so it cannot be accessed by others", and make sure you
click Submit. This is located in Preferences, Multiple Accounts.
4th:
Login to your primary account and
click on "Preferences", then
"Multiple
Accounts" link. Now click on the "Add
Account" button. Type in the UserID and Password of the
account you want to add. The added account will appear in a drop
down menu at the bottom of your screen. Repeat these steps for
each account you want to add.
5th:
In order to transfer from one account to the other, you must be in the
account that you want to transfer the money "FROM" for this to work.
Also, if the account you want to transfer "TO" is not listed in the "To
Account" field, then the cross reference is not setup for these
accounts. Contact the credit union for help with this.
If you have any questions concerning the setup or functionality of
your PCU Account, please feel free to give us a call @ 580-718-4000
or contact us at
Secure Message
for assistance.
IMPORTANT: WHEN PASSWORDS ARE RESET/EXPIRE/CHANGE ON ANY OF
YOUR "MULTIPLE ACCOUNTS", YOU MAY LOSE TEMPORARY ACCESS TO THEM.
WHEN THIS HAPPENS, YOU WILL NEED
TO "MODIFY" THOSE ACCOUNTS TO UPDATE YOUR ACCESS TO THEM.
Here's how you do it:
Login to your
primary account and click on "Preferences", then "Multiple
Accounts" link. Look at the STATUS of the accounts, if it says
INACTIVE, click on "Modify" and
type in the current Password to that account, then click on "Modify
Access".
